Terms of Service.

Acceptance of these terms

These Terms of Service ("Terms") form a binding agreement between you ("you", "Customer") and Cactus Group Holdings LLC, a Nevada limited liability company doing business as JobCurrent ("JobCurrent", "we", "us"). They govern your access to and use of the JobCurrent service, software, website, and related materials (together, the "Service").

By creating an account, signing an order form, paying for the Service, or using any part of the Service, you confirm that you have read, understood, and agree to these Terms. If you do not agree, do not use the Service.

If you are accepting these Terms on behalf of a company or other entity, you represent that you have the authority to bind that entity. In that case, "you" refers to that entity.

The service

JobCurrent provides a software-and-service offering for home service businesses, including:

• Automated text-back responses to missed phone calls placed to your business line.
• A website chat widget that engages visitors and qualifies inquiries.
• Custom intake workflows tailored to your trade, services, and service area.
• Integration with your customer relationship management (CRM) and scheduling tools.
• Setup, configuration, and ongoing optimization performed by our team.

The specific scope of work, deliverables, and timelines are described on our website, in your order, or in communications between us. We may update or improve the Service over time. Material changes that reduce functionality you depend on will be communicated with reasonable notice.

Your account & eligibility

To use the Service, you must be at least 18 years old and operate a legitimate business. You agree to provide accurate, current, and complete information when you sign up and to keep that information up to date.

You are responsible for safeguarding your account credentials and for all activity under your account. Notify us immediately if you suspect unauthorized access. We may suspend or terminate accounts that we reasonably believe are being used in violation of these Terms.

Fees, billing, term & cancellation

Your Order.

The specific terms of your subscription — including the fees, the start date, the length of your Initial Term, and any custom configuration — are set forth in the order, sales agreement, signup form, or written confirmation we provide to you (your "Order"). The Order is incorporated into and forms part of these Terms. If anything in these Terms conflicts with the Order, the Order controls for that customer.

Pricing.

Current pricing is shown on our website at the time you sign up or in your Order. As of the effective date, our founding-member pricing is:

• Implementation fee: $500 USD, charged once at the start of the engagement.
• Ongoing service fee: $497 USD, charged every 4 weeks during your Initial Term and any renewal period.

Founding members lock in this pricing for the life of their active subscription. If you cancel and later return, current standard pricing applies.

Billing.

All fees are charged to the payment method on file. Recurring fees are billed every 4 weeks (28 days) from the start of your subscription. By providing a payment method, you authorize us to charge it for all fees due during your Initial Term and any renewal period until you cancel as described below. If a charge fails, we may suspend the Service until payment is resolved.

Taxes.

Fees are exclusive of taxes. You are responsible for any sales, use, value-added, or similar taxes that apply, except for taxes based on our net income.

Minimum Term commitment.

Your subscription includes a minimum service commitment (the "Initial Term") set forth in your Order. The Initial Term begins on the start date of your subscription and continues for the number of consecutive 4-week billing periods specified. By signing your Order, you commit to pay all recurring fees for every billing period within the Initial Term, even if you stop using the Service before it ends.

Auto-renewal.

At the end of the Initial Term, your subscription will automatically continue on a month-to-month basis at the same recurring fee unless you cancel. Each month-to-month renewal period is a single 4-week billing cycle. We will email you a reminder before the end of your Initial Term so you can decide whether to continue, cancel, or move to a new term with different pricing or scope.

You may cancel a month-to-month renewal at any time by following the procedure under Cancellation below. Cancellations during a month-to-month period take effect at the end of the current 4-week billing cycle.

Early termination during the Initial Term.

You agree that the recurring fees for the Initial Term are earned in full as of the start date and that the schedule of 4-week charges is administrative — a convenience to spread payments out over time, not an option to walk away mid-term. If you cancel, suspend, or otherwise stop the Service before your Initial Term ends, or if we terminate the Service for your material breach (see Section 14), then:

• All recurring fees for the remaining 4-week billing periods in your Initial Term become immediately due and payable as an "Early Termination Fee";
• We may charge the payment method on file for the Early Termination Fee at the time of cancellation, or invoice you with payment due within 14 days; and
• The implementation fee and any fees already paid are non-refundable.

The Early Termination Fee is a reasonable estimate of the actual fees we would have earned and is not a penalty. It does not apply if (i) we terminate for our own convenience without cause, (ii) you cancel due to our uncured material breach as described in Section 14, or (iii) the Refund Policy provides otherwise.

Cancellation.

To cancel your subscription:

• During the Initial Term — email info@getjobcurrent.com with the subject "Cancel subscription" and your business name. Cancellation will take effect at the end of your Initial Term, and the Early Termination Fee above applies if you stop the Service before then.
• During month-to-month renewal — email the same address at least one full business day before your next billing date. Cancellation takes effect at the end of your current 4-week billing cycle and you will not be charged for periods after that.

Fees already paid are non-refundable except as stated in our Refund Policy and the guarantee below.

Communications & SMS notifications.

By using the Service, you agree we may contact you by email at the address on your account for transactional and operational purposes — including onboarding, support, billing, security notices, and material changes to these Terms or the Service.

Separately, you may opt in during onboarding to receive SMS dispatch notifications and operational alerts at one or more phone numbers you designate. SMS opt-in is recorded with timestamp and IP address. After opt-in, you will receive transactional SMS messages — including booking notifications, schedule changes, and service-related updates — at the phone number(s) you designated. Message frequency varies based on your booking volume; typical recipients receive 1–10 messages per day. Message and data rates may apply.

You can opt out of SMS at any time by replying STOP to any message. Opt-out is processed immediately and does not affect your subscription. You may opt back in by contacting us. Full details — including the exact opt-in disclosure, opt-out keywords, and how we handle SMS data — are in our SMS Policy.

30-day results guarantee

We offer a results-based guarantee for new customers, described in detail in our Refund Policy. In summary: if, within your first 30 days as an active customer, the Service does not generate either (a) at least 5 qualified job conversations or (b) at least 2 booked jobs, we will continue working at no additional cost until those thresholds are met. The guarantee has eligibility conditions described in the Refund Policy. Use of the guarantee does not entitle you to a cash refund unless explicitly stated.

Customer data & ownership

"Customer Data" means data you or your end users (including the homeowners and businesses you serve) provide to or generate within the Service — including phone numbers, names, message contents, intake responses, and CRM records.

You retain all rights, title, and interest in Customer Data. You grant us a worldwide, non-exclusive, royalty-free license to use, host, process, transmit, and display Customer Data as necessary to provide the Service, prevent fraud and abuse, and improve our products in aggregated and de-identified form.

You are responsible for: (i) the accuracy and legality of Customer Data; (ii) obtaining all necessary consents from your end users for us to receive and process the data; and (iii) complying with all applicable privacy and consumer-protection laws (including the Telephone Consumer Protection Act, the CAN-SPAM Act, and state privacy laws like the CCPA).

We process Customer Data in accordance with our Privacy Policy.

Acceptable use

You agree not to, and not to permit any third party to:

• Use the Service to send unsolicited messages (spam) or to contact people who have not consented to be contacted.
• Use the Service in violation of the TCPA, state telemarketing laws, or any carrier rules (including A2P 10DLC requirements for SMS).
• Send content that is unlawful, fraudulent, defamatory, harassing, hateful, or that infringes another's rights.
• Reverse engineer, decompile, or attempt to derive source code or AI model weights from the Service.
• Resell, sublicense, or white-label the Service without a written agreement signed by us.
• Use the Service to compete with us or to build a competing product.
• Interfere with or disrupt the Service, servers, or networks.
• Misrepresent your identity, business, or authority to use the Service.

We may suspend the Service immediately if we reasonably believe your use violates this section or applicable law.

Third-party services

The Service integrates with or relies on third-party services such as your phone carrier, CRM, scheduling software, payment processors, and AI model providers. These third parties have their own terms and privacy policies, and we are not responsible for their performance or availability. You authorize us to access and exchange data with these services on your behalf.

Intellectual property

The Service, including all software, AI models, prompts, workflows, designs, documentation, and the JobCurrent name and logos, is owned by us and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during your subscription, solely for your internal business purposes.

You may not copy, modify, distribute, sell, or lease any part of the Service. All rights not expressly granted are reserved.

If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation.

Confidentiality

Each party may receive non-public information from the other ("Confidential Information"). The receiving party will: (i) use Confidential Information only to perform under these Terms; (ii) protect it with the same care it uses for its own confidential information (and in no case less than reasonable care); and (iii) not disclose it to third parties except to employees, contractors, or advisors who have a need to know and are bound by similar confidentiality obligations. This section does not apply to information that is publicly known, independently developed, or required to be disclosed by law.

Warranties & disclaimers

We will provide the Service in a professional and workmanlike manner. We will use commercially reasonable efforts to keep the Service available and to maintain reasonable security practices.

Some jurisdictions do not allow the exclusion of certain warranties, so portions of this section may not apply to you.

Limitation of liability

These limitations apply even if a remedy fails its essential purpose. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so portions of this section may not apply to you.

Indemnification

You will defend, indemnify, and hold harmless JobCurrent and its officers, employees, and agents from and against any third-party claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (i) your use of the Service in violation of these Terms or applicable law; (ii) Customer Data or your business operations; (iii) your failure to obtain proper consent from your end users; or (iv) your infringement of any third-party right.

We will defend, indemnify, and hold you harmless from third-party claims that the Service, as provided by us and used in accordance with these Terms, infringes a U.S. patent, copyright, or trademark of that third party — provided you give us prompt notice, sole control of the defense, and reasonable cooperation. This is our entire obligation regarding third-party IP claims.

Term & termination

Term.

These Terms apply from the date you first accept them and continue until your subscription ends. Your subscription consists of: (i) the Initial Term set forth in your Order; followed by (ii) automatic month-to-month renewals as described in Section 4, until cancelled.

Termination for breach.

Either party may terminate the Service for the other's material breach if the breach is not cured within 14 days after written notice. If you terminate during the Initial Term because of our uncured material breach, no Early Termination Fee applies and you are entitled to a pro-rated refund of any prepaid fees for periods after the termination date.

If we terminate during the Initial Term because of your uncured material breach, the Early Termination Fee in Section 4 applies — all remaining recurring fees in your Initial Term become immediately due — in addition to any other remedies available to us.

Termination for cause without notice.

We may terminate or suspend the Service immediately, without the 14-day cure period, if we reasonably believe your use poses a security, legal, or reputational risk, or if you violate Section 7 (Acceptable Use). The Early Termination Fee applies in these cases.

Termination for convenience.

By you: You may terminate at the end of your Initial Term, or at the end of any month-to-month renewal period, by following the cancellation procedure in Section 4.

By us: We may terminate the Service for our convenience at any time on 30 days' written notice. If we do this during your Initial Term, no Early Termination Fee applies and we will refund the pro-rated portion of any prepaid fees for periods after the termination date.

Effect of termination.

Upon termination for any reason: (i) your right to use the Service ends; (ii) you remain responsible for all fees accrued before termination, including any applicable Early Termination Fee; and (iii) we may delete Customer Data after 30 days unless required to retain it longer by law. You may request an export of Customer Data before deletion.

Survival.

Sections of these Terms that by their nature should survive termination — including ownership, fees owed (including any Early Termination Fee), confidentiality, warranties, liability, indemnification, and dispute resolution — will survive.

Dispute resolution & arbitration

Informal resolution first.

Before filing any formal claim, both parties agree to first try to resolve disputes by good-faith negotiation. Send a written notice describing the dispute to the contact information at the bottom of this page. If we cannot resolve it within 30 days, either party may proceed with arbitration.

Binding arbitration.

Any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in Nevada (Clark County) or by remote hearing at the arbitrator's discretion. Judgment on the award may be entered in any court with jurisdiction.

Class action waiver.

You and JobCurrent each agree to bring claims only in an individual capacity, not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate claims of more than one person.

Exceptions.

Either party may bring claims in small-claims court for matters within that court's jurisdiction, or seek injunctive relief in court to protect intellectual property rights or confidential information.

30-day opt-out.

You may opt out of this arbitration agreement by emailing info@getjobcurrent.com within 30 days of first accepting these Terms with the subject line "Arbitration opt-out" and your account name. Opting out does not affect the rest of these Terms.

Changes to these terms

We may update these Terms from time to time. If we make material changes, we will notify active customers by email or by posting a prominent notice in the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date means you accept the updated Terms. If you do not agree, you may cancel your subscription before the effective date.

General provisions

Governing law.

These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-laws rules. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

Entire agreement.

These Terms, together with our Privacy Policy, Refund Policy, and SMS Policy, are the entire agreement between you and JobCurrent regarding the Service. They supersede any prior agreements or representations.

No waiver.

Our failure to enforce any provision is not a waiver of our right to do so later.

Severability.

If any provision is held unenforceable, the rest remain in full effect.

Assignment.

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all our assets.

Force majeure.

Neither party is liable for delays or failures caused by events outside its reasonable control, including natural disasters, internet or carrier outages, government actions, or third-party service failures.

Notices.

Notices to us must be sent to info@getjobcurrent.com or to 732 S 6TH ST, STE R, Las Vegas, NV 89101, USA. Notices to you may be sent to the email address on your account.

Contact

Questions about these Terms? Email info@getjobcurrent.com or write to Cactus Group Holdings LLC d/b/a JobCurrent, 732 S 6TH ST, STE R, Las Vegas, NV 89101, USA.